Central Operations Assistant, Wells

Full Time (37.5 hours per week)

Do you have the ability to adapt with a view to anticipating client needs and exceeding their expectations?  Can you proactively manage your workload with the ability to prioritise multiple demands on time? Are you friendly, confident and have a professional phone manner and are able to put clients and colleagues at ease, professionally answer questions?

We are a leading law firm in the Southwest, with a strong reputation for delivering exceptional legal services, and we pride ourselves on delivering innovative and tailored solutions to meet our clients’ needs.

We are currently looking for an Operations Assistant to provide exemplary support to our legal teams.  Putting client experience at the heart of everything you do, you will be efficient, pro-active, dynamic and solution focused and your role will include acting as a point of contact for client enquiries, dictation, client onboarding, diary management as well as general office administration.

In return you will receive an attractive salary, generous holiday entitlement, discretionary bonus payment, contributory pension, and lots of other great benefits.

Responsibilities

• To carry out administrative duties including:
• Invoicing
• Client matter management
• Diary management
• File opening
• File closure and document storage
• Dictation
• Send & collate client feedback questionnaires
• General office admin e.g. scanning/filing/diary management/ answering telephones/ client ‘meet and greet’, etc
• Front of House/ Reception cover.
• Supporting new enquiries team, either by phone or email, including:
  • Data entry
  • File opening
  • Document creation
  • Capturing essential data for marketing permissions and internal referrals.

If you are looking to join our team, we would love to hear from you. Please submit your CV and covering letter to hr@mogersdrewett.com.

We are an equal opportunity employer and value diversity in our workforce.